BCAS Directs Airlines: Checked-in Baggage Must Reach Passengers Within 30 Minutes

Posted by Admin on February, 19, 2024

In a recent airline update, the Bureau of Civil Aviation Security (BCAS) has mandated airlines to ensure that the initial checked-in bag appears on the baggage carousel within 10 minutes of landing, with the final one arriving within 30 minutes. Yes, getting baggage after landing at the destination airport has always been chaotic and one of the prime issues for the travellers.

But now, BAPS has released an order for all the airlines to deliver the baggage within 30 minutes, to reduce the waiting period at the baggage claim area. Airlines have been granted a ten-day window, ending on February 26, to implement measures to follow these timelines. The countdown commences once the aircraft's engine is shut down following its landing and docking at a parking bay.

Baggage claims at airports present myriad challenges for travellers, ranging from delays to lost luggage. Despite technological advancements, issues persist, causing frustration and inconvenience. Long wait times are a common complaint, exacerbated by overcrowded terminals and slow baggage handling processes. Compounding the problem are instances of mishandled or damaged luggage, leaving passengers disheartened and inconvenienced.

Moreover, unclear signage and insufficient staff exacerbate the confusion, making the retrieval process even more daunting. These issues not only disrupt travel plans but also impact the overall experience, tarnishing the reputation of airlines and airports. Addressing baggage claim inefficiencies requires a multi-faceted approach involving improved logistics, enhanced technology, and better communication strategies. By prioritising these areas, airports and airlines can alleviate passenger concerns and ensure a smoother, more pleasant travel experience for all.

Source: Times of India

This entry was posted on February, 19, 2024 at 20 : 53 pm and is filed under News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response from your own site.

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